Refunds

Saymo is sold through Polar, our merchant of record, so a refund is paid by Polar, back to the card or account you paid with.

You can ask for a refund within how many days of buying, by writing to the support email from the email address on your receipt, and we’ll what happens next, and how long it takes.

A refund cancels the licence key that came with your order, so Saymo stops opening on the Macs it was activated on.

What you spend on Claude is between you and Anthropic, since it’s billed to your own API key, so it isn’t part of a refund from us.